Minjie provides technical consulting and supports to give clinets with the most reasonable solutions, reducing client’s workload in model selection.
In order to provide better services to clients and ensure the quality of their raw materials, Minjie has set up a testing center to help clients to choose the most suitable model of equipments.
More than 400 clients from different industries come to our testing center for product development and testing every year.
Special QA auditors of department to follow up and strictly control the quality of the products in every link of production.
Factory acceptance test will be arranged before shipment. Customer can arrange the technician to inspect the equipment on site or a third-party company to inspect the equipment. Then shipment will be arranged only after the inspection report is confirmed.
After-sale services:
1. 24-hour service hotline is available
2. The company arranges at least 2 technicians to instruct installing and debug on-site to help customers to complete the projects.
3. Continuously improve our equipments based on customers feedback and suggestions after their usage.
4. We stock a certain number of common replacement parts in order to better meet customers‘ requirements, and usually available within one week.
5. we have established a strong after-sales team of more than 40 people, being ready all the time to meet the requirement of users across the country.
